Sr. UX Writer at CrowdStrike in Hazel Crest, IL

CrowdStrike
Published
September 17, 2020
Location
Hazel Crest, IL
Category
IT  
Job Type

Description

Apply You will be redirected to CrowdStrike's preferred application process.

Sr. UX Writer (Remote)

At Crowd
Strike were on a mission
- to stop breaches. Our groundbreaking technology, services delivery, and intelligence gathering together with our innovations in machine learning and behavioral-based detection, allow our customers to not only defend themselves, but do so in a future-proof manner. Weve earned numerous honors and top rankings for our technology, organization and people clearly confirming our industry leadership and our special culture driving it. We also offer flexible work arrangements to help our people manage their personal and professional lives in a way that works for them. So if youre ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to stop breaches and protect people globally, lets talk.
About the Role
We are Crowd
Strike, a fast-growing security company that protects our wide range of customers from cybersecurity attacks. Were investing in ongoing development of a world-class user experience to help fight against some of the most sophisticated attacks in the world.
As our UX Writer, you partner closely with the UX team to author clear, concise, conversational text that helps customers do their jobs well. Youll set the example for best practices in UX writing amongst your peers.
Youll be joining a cross-functional, global UX team composed of designers, researchers, writers & UI engineers collaborating closely to deliver the best possible experience for our customers.
Responsibilities:
Write thoughtful, helpful UX microcopy: headings, labels, calls to actions, errors.
Define the problem space, discover what the customer needs to know, and help customers complete tasks, based on research, interviews with subject matter experts, and using the product.
Partner closely with designers, researchers, writers, and engineers.
Explore and test content by partnering with UX research and QA.
Own and drive projects independently, while sharing your work frequently in critiques.
Work from and contribute to style guide. Participate in developing and refining our voice and tone.
Advocate for the customer in all aspects of your job.
Work at both a detailed level and a strategic level.
Work with remote teams.
Qualifications:
Exceptional at exploring a customers problem space end to end, and choosing words that set them up for success.
Exceptional audience analysis, written and verbal communication, and problem solving.
Played a major role in writing UI text for complex flows, particularly ones that help people do their job.
Passion for finding the exact words or recommending interactions where words arent needed.
Strong grasp of user experience fundamentals.
Portfolio of writing samples
Bonus:
Knowledge of and experience with technical audiences, cybersecurity, and startups strongly preferred.
Demonstrated ability to make complex technical subjects easy to comprehend.
Passionate about seizing opportunities for improvement at every turn.
#LI-DG1
Benefits of Working at Crowd
Strike:
Market leader in compensation and equity awards
Competitive vacation policy
Comprehensive health benefits + 401k plan
Paid parental leave, including adoption
Flexible work environment
Wellness programs
Stocked fridges, coffee, soda, and lots of treats
We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives and ways of solving problems so we strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work.
Crowd
Strike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Job Expires: 2020-12-16
Apply You will be redirected to CrowdStrike's preferred application process.

Rate This Job

More Jobs



Uh oh! Something went wrong. Please try again.
We were unable to find any more job. Have you tried changing your search keywords?