Customer Success Manager at CultureFit in Evanston, IL

CultureFit

๐Ÿ“Œ Evanston, IL
๐Ÿ•‘ January 19, 2021
๐Ÿท๏ธ Full Time
๐Ÿท๏ธ ERP software
View Application

You will be redirected to CultureFit's preferred application process.

Customer Success Manager

Key

Responsibilities

Manage the implementation of new use cases, best practices and functionality to expand existing accounts. Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction. Build and execute an account specific relationship framework, through QBR (onsiteremote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of company product. Collaborate with Sales to ensure customers' contract renewal.

Required Skills

Experience 3-5 years experience as a Project Manager.
Technical Account Manager with international large enterprises. Technical knowledge and skills related to software solutions (SaaS environment) High communication skills with customers and key executives Business results oriented, negotiation and presentation skills. Travel up to 20

View Application

You will be redirected to CultureFit's preferred application process.


Job Expires: February 18, 2021

More Work-from-home Jobs

Lawrence Livermore ๐Ÿ“Œ livermore, CA ๐Ÿ•‘ 2021-01-19 15:10:42

Software Developer

Apply

Zachary Piper ๐Ÿ“Œ Raleigh, NC ๐Ÿ•‘ 2021-01-19 15:10:42

Junior Software Project Manager

Apply

Apex Systems ๐Ÿ“Œ Milwaukee, WI ๐Ÿ•‘ 2021-01-19 15:10:42

Software Engineer, Senior

Apply

Zolon Tech ๐Ÿ“Œ , ๐Ÿ•‘ 2021-01-19 15:10:42

Web Developer

Apply

Mass General ๐Ÿ“Œ Somerville, MA ๐Ÿ•‘ 2021-01-19 15:27:52

Release Train Engineer

Apply

Uh oh! Something went wrong. Please try again.
We were unable to find any more job. Have you tried changing your search keywords?

Work from the Safety of Your Own Home

You will be redirected to CultureFit's preferred application process.