Customer Service Representative at Randstad in Phoenix, AZ

Randstad

Phoenix, AZ
October 20, 2020
Apply You will be redirected to Randstad's preferred application process.

Remote Customer Service Representative

Remote Customer Service Representative

job details:

+ location: Phoenix, AZ+ salary:$14 - $14.50 per hour+ date posted: Tuesday, September 29, 2020+ experience: Entry Level+ job type: Temp to Perm+ reference: S_874380+ questions:...@randstadusa.com.
Email

job description

Remote Customer Service Representative.
Randstad is currently interviewing candidates for a remote customer service role. You will need to provide your own equipment. Hours: 8 hour shift between 5:00 AM-2:30PM PST

Responsibilities

CSR, helping customers with questions regarding enrollment and eligibility. Working hours: 5:00 AM - 2:30 PMSkills: Active listening skills.
Must be able to multitask.
Computer savvy.
Must be able to build rapport over phone.
Must be able to type 30 wpm.

Education

High School.

Experience

Entry Level.

Qualifications

1 year or more of Customer Service Experience.
Call center experience a plus, not required.
High School Diploma/GEDHigh Speed Internet connection, quiet workspace without distractions.
Must be able to work between 5:00 AM-2:30PM PSTYour own device must meet these requirements:
BYOD systems should be running a fully patched modern OS such as Windows 10 or Mac OS 10.14 (Mojave) or higher. Additional minimum specifications include: Intel Core i5 Processor with 8GM memory256GB hard drive.
Windows 10 or other fully patched modern OS1 USB Type C 3.1 Gen 2 port (for headset)1 RJ-45 connection for wired network connection to router.
Wired headset and microphone with a USB Gen 2 or newer connection.
Video capability for Zoom calls.
Internet Connectivity: Wired internet connection from computer to router or modem.
Download ??
20 Mbps minimum.
Upload ??
5 Mbps minimumAn attestation of speed is required. Each agent shall access www.speedtest.net and submit a screen shot of the results. Randstad and client does not recommend and cannot accept tablet platforms (iPad, Chromebook, others) for AWS use as a BYOD device because the functionality of those platforms cannot be guaranteed and present problems/challenges to support. Randstad and client IT does not recommend taking calls on AWS through WIFI. While calls can be fielded using WIFI, a hard line connection is advised. Please upload your resume. Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply You will be redirected to Randstad's preferred application process.
Job Expires: November 19, 2020

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