Collection Specialist at Collabera in Owings Mills, MD
CollaberaOwings Mills, MD
From Collabera: Excellent Work form Home Job Opportunity for Collection Specialist Job title: Collection Specialist
Location: Owings Mills, MD 21117 Duration: 06 Months
ScheduleMonday-Friday hours may range between 8am
- 8pm, You will need to work with 1 late night per week and a Friday late night every 5th week. NoteThis is a work from home position till the Corona Virus Situation Improves. If you are interested to more about the position you can directly call at 973-559-9106 or email at gabriel.braganzacollabera.com The Lease End Services team fields inbound calls from customers who have questions regarding the return of their lease vehicle.
ResponsibilitiesEducating customer on the Lease End process Determining if or when a vehicle has been grounded Navigate through various systems to validate charges or refund/overpayment status. Securing payment arrangements on remaining charges
Job RequirementsIdeal candidate should possess: Customer Service/Collections Experience, preferably phone Escalation/Resolution
ExperienceAssertive Strong negotiation skills Case management experience Ability to deliver consistent and extraordinary service
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