VMware Horizon view engineer Automation exp at CEMDOCS Infosoft in Irving, TX

CEMDOCS Infosoft
September 17, 2020
Irving, TX
Job Type


Apply You will be redirected to CEMDOCS Infosoft's preferred application process.

VMware Horizon view engineer with Automation exp

Job Description Provide expert level build of virtual desktops. Troubleshoot and resolve virtual desktop incidents with Root Cause Analysis (RCA) Automating teamrsquos manual work through scripting automation Driving productivity, recommending improvements, remediation and operational excellence using quality methodologies to identify opportunities for improvement. Work closely with other Client internal technology teams to ensure robustness, scalability, and global applicability of solutions Work with project teams and developers to ensure those teams understand compatibility with thin client and server based computing architecture and requirements Identify and proactively resolve issues that could impact system performance, reliability, and usability Persuade and influence others through strong and comprehensive communication and diplomacy skills Create and contribute to processes for missing or new solutions that are implemented due to gaps Write Run Books
Knowledge Base articles for lower level teams and conduct effective training sessions The Technical Lead performs a wide range of duties including some or all of the following Provides technical direction for the development, design, and systems integration for client engagement, from definition phase through to implementation. Applies significant knowledge to improve service for automation and implement effective solutions The role currently provides a 247 support operation. On-call shifts will be scheduled on a rotational basis. It should be noted that on occasions there may be a requirement for weekend coverage in support of our clients and other service desk projects. This role will be for various shifts and will be adjusted by manager as needs arise. Job Skills Strong verbal and written communication Learn and able to adapt to changing environment. Willing to learn and have a can do attitude Ability to perform complex and varied assignments in support of the teamrsquos scope of work Analytical thinking and experience with data analysis tools and methodologies Planning, multi-tasking, and prioritization skills Team-oriented and collegial approach to addressing challenges Strong people, process, and business focus ITIL certified Being part of a team, you will be expected to work un-supervised and manage your workload effectively Good interpersonal and teamwork skills

Job Expires: 2020-12-16
Apply You will be redirected to CEMDOCS Infosoft's preferred application process.

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