Video Teleconference Operator at TECHEAD in San Diego, CA

TECHEAD

San Diego, CA
October 22, 2020
Audio
Apply You will be redirected to TECHEAD's preferred application process.

Video Teleconference Operator

TECHEAD|14940

Video Teleconference Operator

Contract: 2+ years

TECHEAD is celebrating thirty years of incredible heritage, talent, and accomplishments!
To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.

DO NOT APPLY IF YOU DO NOT HAVE CLEARANCE.

Video Teleconference Operator

Roles &

Responsibilities

The Video Teleconference Technician operates video teleconferencing equipment including powering up teleconferencing equipment, checking equipment for proper operation, setting audio levels, positioning camera functions, performing secure or non-secure setup; operate or assist in operating session control panel, studio control unit, and high-resolution graphics. Job tasks require this technician to provide assistance to users in conducting video teleconference sessions, which may include conference preparation, and monitor VTC equipment and system performance, reporting equipment and network problems to appropriate parties for maintenance or repair. The Video Teleconference Technician's responsibilities may include operation of briefing computers, projectors or other audiovisual equipment in conjunction with video teleconferencing services; may include scheduling video teleconferencing sessions, training personnel in operation of video teleconferencing equipment, and other audiovisual equipment associated with video teleconferencing services. Tasks require this technician to provide assistance to users in conducting video teleconference sessions, which may include conference preparation, and monitor VTC equipment and system performance, reporting equipment and network problems to appropriate parties for maintenance or repair. The Video Teleconference Technician's responsibilities may include operation of briefing computers, projectors or other audiovisual equipment in conjunction with video teleconferencing services; may include scheduling video teleconferencing sessions, training personnel in operation of video teleconferencing equipment, and other audiovisual equipment associated with video teleconferencing services.

Video Teleconferencing (VTC) Services comprise the hardware, software, network, and scheduling services necessary to deliver real time video and audio communications between end users at two or more locations.
VTC Services include:

Cameras, Coder-decoder (CODECs), Monitors, Onscreen menus, Dynamic speaker technology, Far-end camera control, Collaborative tools

VTC scheduling setup and operations, internet Protocol (IP) infrastructure, Multi-session, Multipoint control unit (MCU), Bridging service, Remote diagnostics, Neighboring agreements with non
- NMCI organizations, Configuration of new end points, including custom VTC installs, Installation and implementation of new VTC solutions, Troubleshooting and repair of existing VTC solutions.

The VTC Services provide VTC connectivity throughout NGEN and with external participants via high bandwidth communications, point-to-point, and point-to-multipoint switching.
VTC Services deliver video service via IP and Integrated Services Digital Network (ISDN).

Job Requirements

Knowledge and

Skills

Able to demonstrate broad knowledge of corporate policies, products/service portfolio, markets and processes.

In-depth knowledge of administration or technical practices in relevant areas, plus application of basic theory.

Able to apply advanced knowledge to assist in the operation of one or more aspects of a technology area/customer group.

Ability to resolve or assist in the resolution of complex Customer problems.

Able to apply knowledge of high availability system environments, if applicable.

Able to apply skills in project management, analysis, scheduling, and controlling.

Able to demonstrate good oral, written, and telephone communication skills.

Ability to build and maintain relationships with customers, peers, and support partners.

Able to understand Customer system environments with associated business needs.

Ability to work in a team environment, which may be local, global, virtual, or multifunctional.

Demonstrate good teamwork with peers.

DO NOT APPLY IF YOU DO NOT HAVE CLEARANCE.

Education

&

Skills

U.S. citizen with Secret clearance

High School Diploma or equivalent; may hold 2-year post-high school Degree (technical field); may hold Bachelor's degree.

May hold entry-level certification(s) in field of work.

Typically, 5-10 years of working experience in related fields.

MUST HAVE A COMPTIA Security
+ CE Certificate

Salary: $64.2K


Location: Norfolk VA

Our benefits for our on-site associates include:

Medical Insurance coverage

Dental and Vision Insurance coverage

Long Term Disability Insurance

Short Term Disability Insurance

Basic and Voluntary Life Insurance

10 Paid Holidays


- 80 Accrued Hours of Pay Time Off

TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com .

No second parties will be accepted.

Apply You will be redirected to TECHEAD's preferred application process.
Job Expires: November 21, 2020

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