Veterans Preferred - Salesforce Administrator at HCA Healthcare in Rochester, NY

HCA Healthcare

๐Ÿ“Œ Rochester, NY
๐Ÿ•‘ November 21, 2020
๐Ÿท๏ธ FULL TIME
๐Ÿท๏ธ Project Manager
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You will be redirected to HCA Healthcare's preferred application process.

Veterans Preferred - Salesforce Administrator

Military Veterans are Encouraged to Apply.

Description

SHIFT: Work From Home

SCHEDULE

Full-timeAre you an expert Salesforce Administrator looking for a new challenge?
Advance your career as our Salesforce Administrator at Parallon!
We are committed to providing our employees with the support they need. At Parallon, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include: Tuition Reimbursement/Assistance Programs.
Paid Personal Leave401k (100% annual match
- 3% to 9% of pay based on years of service)Employee Stock Purchase Program (ESPP)Identity Theft Protection discounts.
Auto, Home, and Life Insurance options.
Adoption Assistance.
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues?
Join the Parallon family!
We will provide you the tools and resources you need to succeed in our organization. We are currently looking for an ambitious Salesforce Administrator to help us reach our goals. Unlock your potential here!

Job Summary

As the Salesforce Administrator, you will
lead the administration of Salesforce at Parallon working with executive
management, department leads and their teams, providing solutions, process
improvements, training and analysis to support their sales and account
management objectives. This position also works closely with IT, third party
providers and other vendors to connect Salesforce to our production systems that
manage our accounts, contracts and healthcare databases. As the Salesforce Administrator, you will: Enhance and further develop Parallon's recently
launched Salesforce instance.
Leverage Salesforce to become a trusted internal
consultant for all business units and leadership to ensure that desired
business results are achieved in a quality manner.
Create and customize reports, views and dashboards
to provide managers, sales reps, and marketers with metrics and performance
indicators.
Provide daily technical expertise, analysis and
recommendations on how to best utilize Salesforce functionality to design
processes and deliver solutions that support sales and marketing strategies.
Enhance functionality to support business needs via
triggers, Visualforce pages, workflows and other customizations.
Receiving,
prioritize and gain approval for hierarchy change requests from internal
stakeholders.
Daily
interaction with the Sales and Client Management departments to ensure optimal
use of the salesforce instance.
Share and
implement recommendations on best practices and process improvements.
Identify and
nurture individuals, developing their Salesforce skillset to support daily
departmental needs Create documentation and training sessions to
develop CRM knowledge and increase user adoption Perform routine data cleansing on accounts and contacts by merging, mass updating and
importing data Assess project issues and develop resolutions to
meet productivity, quality and client-satisfaction goals.
Develop detailed work plans, schedules, project estimates,
resource plans and status reports.
Manage budgets, user creation and deactivation, permissions and profiles.
Solve day-to-day problems and questions as they arise in a service
oriented manner

Qualifications

Experience managing a complex Salesforce database with advanced knowledge of how objects (Accounts, Contacts, Opportunities, etc.) relate to each other.
Knowledge of Salesforce security, standard and customized functionality, and basic architecture, including major standard objects, apps, and custom objects.
Previous experience in leading corporate teams and working in a collaborative environment.
Knowledge of best practices for Salesforce technology and CRM business processes.
Proven experience working within Salesforce Sales Cloud and Service Cloud.
Proven experience in setting the direction, development and implementation of CRM software solutions.
Strong project management skills and knowledge of CRM software deployment methodologies.
Excellent communication skills.
Proficiency with Excel, Word and Power.
PointTECHNICAL EXPERTISESalesforce utilities such as CRM Fusion, Drawloop, Passage Technology, , Config Workbook.
Digital marketing platforms such as HubSpot, MarketoEDUCATION, EXPERIENCE & CERTIFICATIONSBachelor's Degree in Computer Science, Mgmt Information Systems, Software Engineering, or related field3 - 5 years' experience in Salesforce CRM administration Healthcare business experience preferred.
Salesforce Certified Administrator required, Salesforce Certified Advanced Administrator preferred.
Parallon believes that organizations that continuously learn and improve will thrive. That's why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry's leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services. We are a wholly owned subsidiary of HCA Healthcare, a comprehensive healthcare network where 265,000 people across more than 1,800 care facilities are all committed to creating a positive impact every day. It's an organization that exists to give people healthier tomorrows. Our scale enables caregivers to deliver great outcomes for patients and gives colleagues unparalleled opportunities to learn and grow. Most importantly, as a part of HCA Healthcare we're connected to something bigger, which means more resources, more solutions and more possibilities for everyone who walks through our doors. What matters most to our diverse and talented colleagues is giving people the absolute best healthcare possible. Every day, we seek to raise the bar higher, not just for ourselves, but for healthcare everywhere.
HCA Healthcare has been continually named a World's Most Ethical Company by Ethisphere since 2010. In 2018, HCA Healthcare spent an estimated $
3. 3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Marketing Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Notice Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clickinghere.
For questions about your job application or this site please contact HCAhrAnswers at 1-844-###-#### option 1.

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Job Expires: December 21, 2020

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