Systems Operations Manager at Randstad Corporate Services in Johnson City, TX

Randstad Corporate Services

๐Ÿ“Œ Johnson City, TX
๐Ÿ•‘ January 18, 2021
๐Ÿท๏ธ Full Time
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Network/ Systems Operations Manager

job summary Randstad Technologies has a direct hire opportunity for a Network and System Operations Manager for a client of ours in the greater San Antonio Austin, TX region.
Required background skills are listed below Bachelor's Degree (please note directly related experience may substitute for education) Hands on ,management leadership experience is required Seven years of directly related work experience, including three years of Cisco network experience, three years of VoIP and wireless technologies experience, and three years of supervisory experience Must have Cisco Routing Switching Cisco wireless technologies is also required Cisco network certifications such as CCNP Microsoft certifications such as MCP location JOHNSON CITY, Texas job type Permanent salary 112,000 - 140,000 per year work hours 8am to 4pm education Bachelors responsibilities The Network Operations Manager is responsible for technical leadership and managing a software and hardware infrastructure team that is responsible for servers, LAN, WAN, PC's, MS Exchange and network devices.
Leadership responsibilities A full range of supervisory activities, training, evaluation, counseling and recommendation for termination.
This includes, but is not limited to, effectively communicating organizational policies and other information to subordinates, ensuring that employees have a clear understanding of their responsibilities Essential Duties and Responsibilities include but not limited to the following Manage work schedules to ensure maximum system availability, reliability, efficiency and confidentiality of information systems Identity obstacles, issues and opportunities to increase operational effectiveness Monitor system operations to resolve problems and ensure uninterrupted service Perform network design, modeling, analysis, troubleshooting and oversight Coordinate and manage the installation of hardware, software, infrastructure cabling, network switching, edge firewalls, wireless access points and wireless end points Research and recommend vendor tools to support network, server, storage and peripheral devices Benchmark and recommend solutions based on industry best practices Write operations technical specifications documents Interface and coordinate tasks with internal and external resources Identify and implement VoIP networking components, techniques and protocols Troubleshoot and triage network incidents ranging from physical layer issues up to application related load balancing problems throughout the network stack Design, test and inspect IP based data communications systems Develop, evaluate and document network standards Develop disaster recovery and business continuity plans Implement and manage network hardware and software architecture strategies Implement and manage an enterprise storage, enterprise server, physical and virtual, capacity management process and strategy Drive the adherence to a network security plan including authentication, firewalls, proxy servers, remote access and federation Configure, monitor and maintain email applications and virus protection software Conduct operational efficiency reviews focused on the analysis of network performance and identify areas opportunities for improvement Review wireless access point coverage and execute a plan that optimizes WiFi at all cooperative locations Supervise the work of office, administrative or customer service employees to ensure adherence to quality standards, deadlines and proper procedures, correcting errors or problems Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes Implement corporate and departmental policies, procedures and service standards in conjunction with management Discuss job performance problems with employees to identify causes and issues and work to resolve problems Teach and instruct employees in job duties and company policies or arrange for training to be provided Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action Recruit, instruct and supervise subordinates Interpret and communicate work procedures and company policies to staff Develop and review operating procedures Develop and manage department budget Establish work priorities and activities Recommend promotions, transfers, hires and other disciplinary action Establish metrics and prepare monthly reports Coordinate activities with other departments Maintain the security of confidential information Stay abreast of advances in technology Demonstrate regular and prompt attendance Other duties as assigned


Knowledge include the following Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing information business and management principles including strategic planning, resource allocation, leadership techniques and budgeting principles and processes for providing customer service load balancing integration, design techniques and implementation processes budgeting and procurement processes for network projects Active Directory, DN
S and DHCP functionality network protocols such as SNMP, multicast and 802.1x enterprise network security Cisco switches, routers, firewalls and VPN devices enterprise hardware, i.e., x86 Microsoft Windows servers, storage (EMC, IBM), mobile devices, Windows and Apple PC's enterprise software, i.e., VMWare, Active Directory, LDAP and MS Exchange OS and networks, i.e., Windows server, iOS, Citrix, TCPIP, L2L3 switches, load balancing, firewalls and MS clusters MS Office Suite, MS Exchange, Share.
Point and Visio Avaya and Cisco, VoIP networks Soft skills monitoring and managing performance establishing and communicating performance expectations and metrics time management prioritizing and managing changing priorities anticipating, identifying, analyzing and resolving conflict and problems Ability to troubleshoot and solve technical problems develop disaster recovery and business continuity plans deliver relevant and timely results based on organizational requirements communicate effectively verbally and in writing listen and understand information verbally and in writing qualifications Experience level Manager Minimum 7 years of experience


Bachelors skills Management (3 years of experience is required) Cisco (3 years of experience is required) CCNP Wireless Cisco Wireless Cisco Routing Switching Microsoft Certified Profession load balancing integration network protocols such as SNMP VPN enterprise network security Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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Job Expires: February 17, 2021

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