Room Attendant at The Colony Palm Beach Hotel in Palm Beach, FL

The Colony Palm Beach Hotel

๐Ÿ“Œ Palm Beach, FL
๐Ÿ•‘ January 18, 2021
๐Ÿท๏ธ Other
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Room Attendant

JOB OVERVIEW: Responsible for achieving the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas, in accordance with hotel policies and procedures, in order to create a warm, friendly, comfortable and luxury environment for our guests.
ESSENTIAL JOB FUNCTIONS:
- Responsible for the cleanliness of guest rooms and all public areas.
- Receive list of assigned rooms from supervisor at start of shift and proceed to floor area.

- Check for rooms requesting early service and attend to these first.
- Announce presence by knocking on guest room doors; return at a later time to clean occupied rooms.
- Notify a supervisor of Do
- Not
- Disturb rooms.
- Ensure that the appropriate level of security for all guest belongings is achieved, aiding in creating a feeling of comfort and confidence for guests.
- Responsible for following the housekeeping standard operating procedures and checklists.
- Clean guest rooms, bathrooms, bedrooms, hallways, living rooms, kitchens, floor corridor.
- Remove soiled sheets, pillow cases, blankets, and duvet covers from beds; collect soiled sheets and linens in laundry cart.

- Remove trash to housekeeping cart.
- Take clean sheets from housekeeping cart, position sheets on beds, and tuck in place. Replace blankets and duvet covers.
- Clean and disinfect tub, shower, toilet, sinks, fixtures, switches and door handles.
- Replace soiled towels.
- Dust furniture, wipe surfaces in room, clean mirrors and TV remotes.
- Is responsible for the safe and proper mixing and use of cleaning solutions and adheres to all safety precautions.
- Clean windows, adjust blinds and curtains.
- Replenish bath amenities (e.g. soap and shampoo).
- Alert a supervisor of items needed and restock beverages and food items in the mini-bar.
- Replenish stationery per hotel procedures.
- Sweep and mop floors. Vacuum carpets. Sprays fresh scent, and conduct a final walk-around to assure that room meets hotel housekeeping standards.

- Turn off air conditioning or adjust temperature for unoccupied rooms.
- Inform supervisor of needed supplies and materials.
- Report any technical issues and maintenance needs to a supervisor immediately.
- Following a supervisory inspection of the room, return to correct any deficiencies observed.
- Advise supervisor of room availability for new guests via radio.
- Clean hallways and public areas.
- Respond to guest requests following hotel procedures.
- Ensure all assigned rooms are clean and tidy by the end of the shift.
- Sort linen, stock room attendant closets.
- Refill the par stock of guest amenities and supplies on each floor pantry.
- Return and restock housekeeping cart at end of shift.
- Remain, at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Ensure that the appropriate level of security for all guest belongings is achieved, aiding in creating a feeling of comfort and confidence for guests.
- Report suspicious activity to security department.
- Notify Loss Prevention immediately of found items if guest has checked out.
- Is responsible for the safe and proper mixing and use of cleaning solutions and adheres to all safety precautions.
- Maintain knowledge of all safety and emergency procedures and is aware of accident prevention policies.
- Completes deep cleaning tasks as assigned by a supervisor.
- Perform other related duties as required.
SECONDARY FUNCTIONS:
- Assist in the laundry room area loading washers and dryers and folding sheets.
- Clean and set-up other public areas of the hotel (pool, ballroom, offices, etc.) I acknowledge that I have reviewed this job description, and understand that in addition to the listed specifications, requirements, and duties, I will also be expected to perform the marginal functions of the position that are incidental to the performance of fundamental job duties, all of which are important job functions.
I acknowledge and agree that this job description in no way states or implies that these are the only duties to be performed by the employee occupying this position, and that duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
I acknowledge and agree that employees will be required to perform any other job-related duties assigned by their supervisor.
I acknowledge and agree that this document does not create an employment contract, express, implied or otherwise, and in no way changes the "at will" nature of this employment relationship. By signing below, I acknowledge that I fully understand all functions and requirements of my job and I am willing and able to perform them.
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Job Expires: February 17, 2021

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