Mortgage Closer at American Pacific Mortgage Corporation in Baltimore, MD

American Pacific Mortgage Corporation

Baltimore, MD
October 26, 2020
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Remote Mortgage Closer

Job Description

Position: Closer (Permanent Remote)
Location: Novato, CA Job Id: 1637 # of Openings: 1 Primary Job: Responsible for providing quality and efficient customer service to APM branch offices by producing timely, accurate and thorough closing documents, reviewing executed documents returned from closing agents for accuracy per investor guidelines and preparing necessary paperwork to enable the funds to be wired to close loans. Additionally, responsible for delivering quality customer service to closing agents, investors and internal departments. Essential Duties and

Responsibilities

* Perform daily closing disclosure, doc draw, funding and post consummation closing disclosure functions to required expectations
* Ability to problem solve during closing process with management, branches, investors, closing agents and settlement agents
* Assist in problem resolution of errors identified by Post Closing/ investors
* Provide quality customer service to branch offices, closing agents and departments over the phone, in writing, e-mail and face to face Qualifications/Requirements:
* 3-5 years of Closing/Funding experience.
* Experience working with Encompass LOS
* Must have a strong working knowledge of TRID aka KBYO
* Communication an ability to effectively communicate with management, branch offices, closing agents and co-workers
* Commitment to company values, policies and procedures
* Excellent interpersonal communication skills
* Customer Service the ability to provide and maintain effective and positive communication with branch offices, closing agents, warehouse banks, underwriters, Compliance, Post Closing, investors and all co-workers
* Adaptability an ability to quickly learn new or different techniques, products and computer programs
* Problem Solving an ability to effectively analyze and resolve problems at a functional level with branch offices, Closing agents, Underwriting, compliance, Post Closing and all co-workers
* Computer proficiency the ability to effectively utilize required software packages, Word, Excel, Doc Magic, Encompass, Internet
* This person must live our culture every day!
(Respect, Transparency, Scrappy)
* Other duties as assigned Embrace APMC Culture:
* APMCares
- Our charitable entity
* As we grow and our reputation spreads, we know there are opportunities to make more significant contributions to the communities in our footprint.
* APMCares was created to serve and support APM families in need and the causes we care about.
* Office of Diversity
* Increase APMs workforce diversity
* Increase the diversity of the communities we serve American Pacific Mortgage Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Live in our values everyday
- Respect~ Transparency~ Scrappy!
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Job Expires: November 25, 2020

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