Manager Β» Providence Health & Services

Manager at Providence Health & Services in Torrance, CA

πŸ“Œ Torrance 🏷️ Full Time πŸ•‘ 2021-07-27
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Systems Management Coordinator


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Applicants that meet qualifications will receive a text with additional questions from our MODERN HIRE screening and interview system.

Providence is calling a System Management Coordinator (Full time/Day shift) to Providence California Regional Services in Torrance, CA.

This is a remote position, but requires being onsite in Torrance and Irvine for occasional meetings.

Please upload a current resume reflecting all relevant experience.

We are seeking a System Management Coordinator who will be responsible for maintaining donor database systems, including such items as gift entry, historical giving and donor acknowledgements for the California Region Foundations, including Los Angeles, Orange County and High Desert. Addresses staff inquiries regarding contributions by applying independent judgement and conflict resolution skills. Performs administrative and fundraising duties including queries, exports and reports as needed in support of the Foundation's goals and objectives.

In this position you will:

  • Demonstrate Providence St. Joseph Health Core Values of Compassion, Dignity, Justice, Excellence, and Integrity to customers, employees, and visitors; and provide quality service in the performance of work assignments and duties

  • Maintain donor database software systems and giving history files for Providence Foundations, Southern California

  • Accurately and timely process and recor donor statistical information and gifts according to established donor gift policies and procedures, and maintain confidentiality of this information as appropriate. Add new constituent records to the database as needed, analyze information and populate all appropriate data fields where information is available

  • Generate gift receipts, acknowledgement letters, honor/memorial letters and pledge reminders to donors based on standard form through database mail functions. Obtai appropriate signature on all correspondence, and proofread updated merged data prior to submitting to local Foundation ministries for mailing

  • Ensure gifts are entered according to donor designation. Assist with donor communications by pro-actively reaching out to Foundation caregivers for clarification on gift intentions, gift amounts and donor inquiries

  • Provide support to the fund-raising staff and their programs. Responsibilities include generating fund-raising reports as needed including campaign progress reports and cash and pledge reports. Generate reports and materials needed for the financial statements, annual audit as needed and provides monthly reconciliation report to Finance

  • Under the direction of a manager, participates in the development and maintenance of gift processing standard operating procedures

  • Assist in regular database maintenance duties such as removing duplicate entries and making corrections based on direction from a manager

  • Process address changes and returned receipts, and coordinates necessary updates as appropriate

  • Maintais organized giving history files

  • Coordinate temporary data entry clerks and volunteers

  • Participate in educational programs and in service meetings

  • Maintain established departmental policies and procedures, objectives, improving organization performance program and safety standards

  • Perform other duties as assigned or requested

  • Qualifications

    Preferred qualifications for this position include:

  • Bachelor's Degree

  • Experience working with non-profit

  • Previous Raiser's Edge or Blackbaud CRM experience

  • Minimum 6-months database management experience

  • Report writing experience

  • Fluent in MS Office Suite

  • Video conferencing experience

  • About the department you will serve.

    For nearly 70 years, Providence Health & Services, Southern California, has provided quality and compassionate healthcare, building on a tradition of excellence, innovation, teamwork and outreach to those most in need.

    Anchored by five award-winning comprehensive medical centers, Providence provides a full spectrum of care that includes a range of specialties, signature services, outpatient and home care and the well-regarded Providence Medical Institute, a group of physicians and primary and urgent care clinics throughout the greater San Fernando Valley and South Bay. Providence is focused on providing the communities it serves with preventive care, education and leading-edge diagnostics and treatment. The organization includes numerous outreach programs, hospice and home care and even our own Providence High School, a Blue Ribbon college-preparatory campus.

    We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit



    As expressions of God's healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

    View Application

    You will be redirected to Providence Health & Services's preferred application process.

    You will be redirected to Providence Health & Services's preferred application process.

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