HMCD Mortgage Prospecting Manager at Citizens Bank in Irving, Texas

Citizens Bank

Irving, Texas
October 18, 2020
Apply You will be redirected to Citizens Bank's preferred application process.

HMCD Mortgage Prospecting Mgr (Work at Home)


Responsible for managing and assisting a team of Mortgage Loan Officer Assistants to assist in collecting of customer documentation, customer experience, ordering 3rd party services, coaching and training.
Team is responsible for completing various tasks which creates efficiencies for the sales team and sales managers. The team ensures new loans meet quality standards and follow up with customers to collect appraisal fees.
The team's role is responsible to move loans from the initial application phase into operations where the loan will be fulfilled. The team will also handle a number of administrative tasks so of which help support the time sensitive needs of the management staff.


College education desired.
High School education mandatory.
Five years of Mortgage experience.
Two years of supervisory experience Very familiar with basic real estate concepts. Mortgage or Home Equity experience preferred.
Ability to achieve goals, meet deadlines, and work in a fast paced and changing environment.
Superior organization and time management skills.
Superior interpersonal skills at all organization layers, including the ability to communicate effectively, coach, train and motivate others.
Ability to work successfully in a team to accomplish goals.
Proficiency PC skills, including MS Office, preferred.
Hours & Work Schedule Hours per Week: 40 Work Schedule: Monday
- Friday Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity It is the policy of Citizens to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, colleague or a dependent's reproductive health decision making, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, genetic characteristic, citizenship, veteran or military status, marital or domestic partner status, family status/parenthood, victim of domestic violence, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.

Apply You will be redirected to Citizens Bank's preferred application process.
Job Expires: November 17, 2020

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