Desktop Support Technician at SAIC in BETHESDA, MD
Desktop Support Technician
DescriptionSAIC is in need of a Desktop Support Technician in the Naval Surface Warfare Center, Carderock, Maryland to support the Information Technology Group. Candidate must be knowledgeable in patching Windows workstations using products such as Microsoft System Center Configuration Manager (SCCM). They must also possess a general understanding of using Group Policy Objects to implement security requirements on Windows workstations and have the ability to apply standard system OS images, trouble-shoot workstations, and resolve networking issues. Familiarity with the Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) (or equivalent guidesinstructionsdirectives is a major plus.
May be able to work temporarily remote due to Covid 19.
QualificationsEducation requirement AA degree and 3 years of experience or H.S. and 5 years of experience. 2 additional years of experience may be substituted in lieu of an Associates or A+ or N+ or S+ may be substituted in lieu of a degree.
ExperienceRequired Minimum two (2) years of troubleshooting Microsoft supported workstations.
Must have workstation experience using Microsoft System Center Configuration Manager (SCCM). Must be able to resolve networking issues.
Must be familiar with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) and Group Policy Objects.
Certification required Must be S+ certified.
Security Clearance requirement Must have a Secret security clearance May be able to work temporarily remote due to Covid19.
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