Customer Service at Genesys Talent in Dallas, GA
Genesys TalentDallas, GA
Remote Customer Service - Call Center (Chat - Voice - Social Media)
Our key client is growing and expanding their team for Remote Customer Service/Call Center members. This team has very low turnover because it is a great work and learning environment. You will be provided all equipment needed for your work.
You will work for a company that is redefining the way companies interact with consumers. Their technology helps companies create a personalized, predictive, and effortless customer experience across all channels. Their customers are some of the world's largest and most recognizable brands and they assist several hundred million visitors annually, through more than
1. 5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.
What's in it for me?
Proven opportunity for growth (we do not hire any leadership from outside) Great rewards and recognition Culturally diverse and engaging environment Monthly team building activities No collection calls!
What will I make?
We pay from $10.75 to $13.00 per hour based on the role you are selected for and your specific experience. Keep in mind the opportunity to truly build a career!
What is the process?
Apply Interview and Test Pre
- Employment Screening (You will need to pass a drug screen and background check going back 10 years - misdemeanors are okay) Start!
Job RequirementsWhat experience do I need?
Six months or more of customer service experience Great attitude and willingness to learn Dependable with reliable transportation (client is on the bus line for public transportation) Good communication skills Solid computer/social media skills Ability to maintain a positive, empathetic and professional attitude toward customers Great problem-solving skills and the desire to help customers Ability to do simple math problems Multitasking capabilities Typing
- Data Entry
- 35+ WPM High School Diploma or equivalent
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